Doctors Peters, Smith, Wu, and Powell

Patient FAQs

illustration of a magnifying glass

Q: What is a pathologist?
A: According to explorehealthcareers.org, a pathologist is a physician who examines tissues, checks the accuracy of lab tests, and interprets the results in order to facilitate the patient’s diagnosis and treatment. He or she works closely with the patient’s other doctors and is a vital member of the patient’s primary health care team.

 

Q: What is a biopsy?
A: A biopsy is the examination of tissue removed from a living body to discover the presence, cause, or extent of a disease.

 

Q: What happens to my biopsy when it gets submitted to ProPath?
A: ProPath has a proprietary tracking system that follows your biopsy every step of the way.
Here’s a video that explains it all:

 

Q: What does board-certified mean?
A: Board certification indicates that a physician has exceptional expertise in a specialty and/or subspecialty (particular area of study) of medical practice. Board-certified also states that the physician has successfully completed the highest level of proficiency for patient care.

 

Q: What types of services does ProPath offer?
A: ProPath offers pathology services for the following subspecialties:

 

Q: How can I get a copy of my test report?
A: You can get a copy of your test report by downloading the form here, and mailing or faxing it to ProPath.

 

Q: How long has ProPath been in business?
A: ProPath has been in business since 1966 and has been providing quality diagnostic testing, information and services for 50 years. The mission of ProPath doctors is to make the right diagnosis and offer exceptional physician support on the patient's path to recovery.

 

Q: How quickly will I get my biopsy results?
A: ProPath has a rapid 24 to 48 hour turnaround time, in most cases. In the case of Women’s Health testing, your physician will hand you a ProPath KnowNow Hotline card with a unique identification code. Use this code when dialing the convenient 1-800 number located on the card. 

 

Q: What are your customer service hours and what’s the best number to call?
A: The hours of operation are: Monday to Friday from 8:00 a.m. to 5:30 p.m. Central Time. Our Customer Service number is 214-631-6721 or call Toll-free at 800-654-1888.